Return/Refund Policy
7 Day Return/Exchange
Customers may return the product within 7 days from the date of delivery and request a refund. A return shipping charge of ₹79 will be deducted from the total refundable amount.
We also provide size exchange and replacement of any manufacturing defective product within 7 days. Our courier partner will pick up from your delivery address.
7 Day Return/Exchange for Winter Products
For Winter Items like Thermaloft Jackets and Fleece Pyjamas. Customers can return the product and avail full refund within 7 days after delivery date.
*Returns are not accepted for Winter Fleece Jackets and Clearance Sale items.
The refund is processed once the return pick up is delivered to our warehouse . It would take 5-9 business days for the amount to reflect in your account post return delivery.
How to return/exchange and claim refund ?
You can directly Whatsapp us on 8638121174 and our customer exec will facilitate your request.
OR Mail us at contactus@trekmonk.in with your order ID